To perform a hard reset on a Dell computer, follow these steps. Turn off the computer. Disconnect the power cable (for desktops), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). NOTE: For Dell laptops that have a nonremovable battery, learn How to Reset Real Time Clock (RTC) to Recover Your Dell ...Apr 10, 2021 · To uninstall an older version of My Dell or Dell Support Center, follow these steps: Right-click the Start menu button and select Control Panel. In the list of programs, locate and select Dell SupportAssist or My Dell. Dell Support Center may not be listed, as it may have been uninstalled by Windows during the upgrade process. This video explains how to perform an OS system restore with data backup using the "SupportAssist OS Recovery Tool." The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking ...Right-clicking the Drive 1 here and selecting Properties brings up a box labeled TOSHIBA MK1646GSX [the iomega 2.5" drive] USB Device Properties. Under General it says "This device is working properly". OK - The external drive is running. The computer recognizes that the drive is there.Jul 5, 2023 · Power the computer off. Power the computer on. At the Dell logo screen, tap the F12 key several times until you see Preparing one time boot menu in the upper right corner of the screen. At the boot menu, select the device under UEFI BOOT that matches your media type (USB or DVD). Select your keyboard language. This video explains how to perform an OS system restore with data backup using the "SupportAssist OS Recovery Tool." The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking ... Aug 24, 2021 · This step is crucial as Microsoft's uninstaller disables the services as well. Choose SupportAssist and uninstall, Uninstall Dell updates by running the the uninstaller again. If Support Assist doesn't show in List ignore this step. Reboot (important) Delete following folders and ignore the once which are already deleted. Jan 5, 2023 · If you still experience connection issues, restart your computer. Press and release the Bluetooth® button on the mouse and receiver. Wait a minimum of 20 seconds. Press and release the Bluetooth button on the keyboard and receiver. Check Bluetooth enabled in BIOS (Tap the <F2> key at the Dell logo on start-up. To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes.Open a browser and go to the Dell Support Site. Enter your computer's service tag to get a page matched to how your computer shipped from Dell. (Alternatively, select your computer type from the product list to get a list of general information for your personal computer type.)If your Dell computer does not turn on or boot into the operating system, it is recommended that you first perform a hard reset. Performing a hard reset fixes many problems and also drains residual power that may be causing the problem. Perform a hard reset. Turn off the computer.Step 1: Run the MiniTool Partition Wizard Pro Ultimate Edition to get its main interface, and then click on the Data Recovery option on the upper left corner of the window to start the operation. Step 2: In the next window, choose the target drive from the given options and click the Scan button to scan the selected drive.Audio does not switch when headphones connected to the audio jack on Dell computers with Realtek audio. Inspiron notebooks using Realtek Audio Driver do not recognize Headset/Microphone. No Sound with DisplayPort or HDMI Video Cable Connection. Sound not Working After Windows Update. Static Noise from Speakers on Select Dell Inspiron Laptop PCs.Jul 6, 2023 · Follow the on-screen instructions to install Dell SupportAssist. For more information, see the Dell knowledge base article Dell SupportAssist (formerly Dell System Detect): Overview and Common Questions. Enter the Service Tag of the laptop and click Search. Or, click Browse all products and select your Dell computer from the catalog. Feb 21, 2023 · Reinstall the latest version of the Dell Help & Support application (the Dell Help & Support application is in the Application category). For more information, see Dell KB article 123347: Drivers and Downloads FAQs. After installing, wait 5 minutes before attempting to launch the application. The application should now function correctly. Oct 5, 2021 · Note: When your Windows 11 or Windows 10 computer is using tablet mode, there will be no tile available on the screen to quickly switch back to desktop mode. To switch from tablet mode back to desktop mode, tap or click the Action Center icon in the taskbar to bring up a list of quick settings for your computer (Figure 1). To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes. If installed from the Microsoft Store, you can ... Tutorial on Dell Webcam Troubleshooting Guide in Windows 11. When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player. For information about, help using and fixing issues with your webcam (web camera, web cam), and how to enable or disable your webcam, see the section that ...Fix 2: Perform a hard reset. A hard reset helps drain static electricity that may be causing the boot-related issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery).If your Dell laptop won't turn on, there are a variety of hardware and software problems to troubleshoot. You can check for beeps or flashing lights that could indicate a failed POST test and... Press and hold the Windows () key, and then press the q key. In the Search box type device manager. Select Device Manager (Control panel) in the list of programs. Click Plus (+) next to Bluetooth. Note: When there is no listing for Bluetooth, go to Step 6. Look for any listing that has a down arrow next to it.Open a browser and go to the Dell Support Site. Enter your computer's service tag to get a page matched to how your computer shipped from Dell. (Alternatively, select your computer type from the product list to get a list of general information for your personal computer type.)If you still experience connection issues, restart your computer. Press and release the Bluetooth® button on the mouse and receiver. Wait a minimum of 20 seconds. Press and release the Bluetooth button on the keyboard and receiver. Check Bluetooth enabled in BIOS (Tap the <F2> key at the Dell logo on start-up.To uninstall an older version of My Dell or Dell Support Center, follow these steps: Right-click the Start menu button and select Control Panel. In the list of programs, locate and select Dell SupportAssist or My Dell. Dell Support Center may not be listed, as it may have been uninstalled by Windows during the upgrade process.No cables, monitor power button reset. * Turn the PC off. * Turn the monitor off. * Disconnect every cable ( including the power cable) from the monitor. * Press the monitor power button in for 8 seconds ( clears any residual power in the circuits ). If not a mechanical power button, just wait 8 seconds. * Reconnect the power cable and one ...To change the default sound playback device in Windows 8 or 8.1. Right-click Start, and then click Control Panel. Click Hardware and Sound. Click Sound. In the Playback tab, select the audio device that you want to use. Click Set Default, and then click OK. The external audio device causing the issue can be disabled so that the issue does not ...This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Window 11 and Windows 10. Summary: This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Window 11 and Windows 10.Perform a hard reset Inspect the AC adapter, cables, and adapter (DC) port on the laptop for damages Verify that the wall outlet is working correctly Check LED indicator on AC adapter Connect a known-good AC adapter Disconnect the laptop from the docking station (if applicable) Run a diagnostic test on the system board Helpful videosNov 2, 2022 · Press and hold the Windows () key, and then press the q key. In the Search box type device manager. Select Device Manager (Control panel) in the list of programs. Click Plus (+) next to Bluetooth. Note: When there is no listing for Bluetooth, go to Step 6. Look for any listing that has a down arrow next to it. Jul 21, 2023 · Restore the computer using SupportAssist OS Recovery. When your computer cannot boot into the operating system after repeated attempts, SupportAssist OS Recovery automatically starts on supported computers. This recovery environment helps diagnose hardware issues, backup files, repair the computer, or restore the computer to factory defaults. Identify your Dell computer. Click Download & Install SupportAssist to auto-detect your Dell computer. Follow the on-screen instructions to install Dell SupportAssist. Or, enter the Service Tag or Express Service Code of the Dell computer and click Search. Or, click Browse all products and manually select your Dell computer from the catalog.To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes. If installed from the Microsoft Store, you can ...If only one CD, DVD, or Blu-ray disk is causing a problem, it is an issue with the disk and not the drive. Based on the symptoms mentioned in the table below, click the corresponding link to the Dell knowledge base article for specific troubleshooting steps. Table 1 - Identifying the symptoms and links to helpful troubleshooting resources."Available on Dell XPS, Inspiron, G Series and Vostro PCs purchased in September 2018 or later. Dell PCs purchased before September 2018 will not have all the features enabled. My Dell strives to improve your experience by centralizing key Dell applications & features into one application which contains important system information and help to keep you informed about warranty, help articles ...Jul 23, 2021 · Flip the laptop over. Push on the battery release button or buttons to release the battery form the computer and remove the battery. Power on the computer without the battery, allowing it to boot completely. Completely power the computer down and remove the cord once again. Reinstall the battery, plug in the power adapter and re-boot the computer. Tutorial on Dell Webcam Troubleshooting Guide in Windows 11. When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player. For information about, help using and fixing issues with your webcam (web camera, web cam), and how to enable or disable your webcam, see the section that ...Remove everything. Reinstalls Windows 11 and removes your personal files. Click Start , then type Reset. Select Reset this PC (System Setting). Under Reset this PC, select Get Started. If you select the option to Keep my files. Note any apps or drivers that must be reinstalled after the refresh has completed. Jul 24, 2023 · Connect Laptop or Desktop to Wi-Fi and Troubleshoot Connection Issues. Summary: Learn how to resolve when your computer won't connect to WiFi. Find instructions on network setup, sharing files and photos, and troubleshoot network issues. This article may have been automatically translated. If you have any feedback regarding its quality, please ... Note: The Default cable that is packaged with Dell DisplayPort capable displays is the Mini-DisplayPort (mDP) to DisplayPort (DP) cable. If your system does not support a DisplayPort connection, you must purchase the appropriate cable for your system.Aug 28, 2023 · 6. Clean your charging port. 1. Connect the PC to a wall socket directly. A surge protector can cause your Dell computer not to charge, even if it’s plugged in. The protector does this to guard the battery. To be sure that the issue is not caused by this simple factor, you have to power off the machine and plug it directly into a wall socket. 2. Cause. Sleep mode related issues can be caused due to outdated BIOS, chipset, or video drivers, incorrect power settings in Windows, old or corrupt hiberfil.sys file, third-party software or applications, corrupt operating system files, and so on.Jul 23, 2021 · Flip the laptop over. Push on the battery release button or buttons to release the battery form the computer and remove the battery. Power on the computer without the battery, allowing it to boot completely. Completely power the computer down and remove the cord once again. Reinstall the battery, plug in the power adapter and re-boot the computer. Jul 5, 2023 · Power the computer off. Power the computer on. At the Dell logo screen, tap the F12 key several times until you see Preparing one time boot menu in the upper right corner of the screen. At the boot menu, select the device under UEFI BOOT that matches your media type (USB or DVD). Select your keyboard language. Apr 10, 2021 · To uninstall an older version of My Dell or Dell Support Center, follow these steps: Right-click the Start menu button and select Control Panel. In the list of programs, locate and select Dell SupportAssist or My Dell. Dell Support Center may not be listed, as it may have been uninstalled by Windows during the upgrade process. Aug 31, 2023 · Common causes for fans not working, abnormal, or loud fan noise, overheating: Fans or air vents that are obstructed. Dust accumulation on vents or fans. Not enough ventilation. Physical damage. Out-of-date BIOS and device drivers. Aug 8, 2023 · For Dell laptops with removable batteries, see the User Guide for your Dell laptop for step-by-step instructions to safely remove the battery. NOTE: On select Dell Latitude laptops, try to recover the laptop using the forced ePSA method from a POST or boot failure. Remove everything. Reinstalls Windows 11 and removes your personal files. Click Start , then type Reset. Select Reset this PC (System Setting). Under Reset this PC, select Get Started. If you select the option to Keep my files. Note any apps or drivers that must be reinstalled after the refresh has completed.Right-clicking the Drive 1 here and selecting Properties brings up a box labeled TOSHIBA MK1646GSX [the iomega 2.5" drive] USB Device Properties. Under General it says "This device is working properly". OK - The external drive is running. The computer recognizes that the drive is there.If you still experience connection issues, restart your computer. Press and release the Bluetooth® button on the mouse and receiver. Wait a minimum of 20 seconds. Press and release the Bluetooth button on the keyboard and receiver. Check Bluetooth enabled in BIOS (Tap the <F2> key at the Dell logo on start-up.Jul 24, 2023 · If only one CD, DVD, or Blu-ray disk is causing a problem, it is an issue with the disk and not the drive. Based on the symptoms mentioned in the table below, click the corresponding link to the Dell knowledge base article for specific troubleshooting steps. Table 1 - Identifying the symptoms and links to helpful troubleshooting resources. To disable the DMA mode on the optical drive, follow these instructions: Press the Windows key + R to open the Run dialog box. In the Run dialog box, type devmgmt.msc then press the Enter key. In the Device Manager window, expand DVD or CD-ROM drives. Right-click the optical drive and select Properties.If your Dell computer does not turn on or boot into the operating system, it is recommended that you first perform a hard reset. Performing a hard reset fixes many problems and also drains residual power that may be causing the problem. Perform a hard reset. Turn off the computer.The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking "Next" to begin the restore process. Once completed, click "Finish." How to upgrade to Windows 11 from Windows 10 ... Reinstall the latest version of the Dell Help & Support application (the Dell Help & Support application is in the Application category). For more information, see Dell KB article 123347: Drivers and Downloads FAQs. After installing, wait 5 minutes before attempting to launch the application. The application should now function correctly.Jul 6, 2023 · Follow the on-screen instructions to install Dell SupportAssist. For more information, see the Dell knowledge base article Dell SupportAssist (formerly Dell System Detect): Overview and Common Questions. Enter the Service Tag of the laptop and click Search. Or, click Browse all products and select your Dell computer from the catalog. Jun 2, 2020 · * The StoreContentModifier in the second command below can be DELL_XPS or DELL_INSPIRON or DELL_ALIENWARE or DELL_VOSTRO. So you have to add your specific model in the command * Type this line and when done [press Enter] = C:\WINDOWS\system32>REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store" /v OEMID /f /t REG_SZ /d DELL Jul 21, 2023 · Restore the computer using SupportAssist OS Recovery. When your computer cannot boot into the operating system after repeated attempts, SupportAssist OS Recovery automatically starts on supported computers. This recovery environment helps diagnose hardware issues, backup files, repair the computer, or restore the computer to factory defaults. Dec 31, 2021 · If you can't wake your computer from Sleep Mode, it's possible your BIOS is reducing power to the ports where your monitor and/or Bluetooth devices (mouse, keyboard, etc.) are connected. If you're using a laptop, some of them don't allow you to wake them using external Bluetooth devices. It's also possible you need to check your Windows ... After installing Windows 11, my Dell update won't move pass initializing. How do I fix this? ... Dell Thunderbolt Dock Passes Self Check, Then Turns Off. 1. 0. 0.Before configuring your email settings, be sure that your computer is connected to your network or ISP (Internet Service Provider), and that you have all the specific information that is needed for incoming and outgoing mail servers that your ISP requires. Examples of this are: Your full email address. The type of email account: POP3, IMAP, or ...Fix 2: Perform a hard reset. A hard reset helps drain static electricity that may be causing the power issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery)."Available on Dell XPS, Inspiron, G Series and Vostro PCs purchased in September 2018 or later. Dell PCs purchased before September 2018 will not have all the features enabled. My Dell strives to improve your experience by centralizing key Dell applications & features into one application which contains important system information and help to keep you informed about warranty, help articles ..."Available on Dell XPS, Inspiron, G Series and Vostro PCs purchased in September 2018 or later. Dell PCs purchased before September 2018 will not have all the features enabled. My Dell strives to improve your experience by centralizing key Dell applications & features into one application which contains important system information and help to keep you informed about warranty, help articles ... My dell laptop connected to coffee shop wife. Now it won’t find it. Even I deleted all networks. And reboot. Yet it won’t find it. While my mobile found itThe steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking "Next" to begin the restore process. Once completed, click "Finish." How to upgrade to Windows 11 from Windows 10 ... Jun 30, 2023 · The troubleshooting steps in this article help resolve common video or display issues with a Dell monitor connected to a desktop or laptop. Some symptoms that indicate an LCD display or video issue include: A blank or black screen. Color fade. Fuzzy, blurry, distorted, or stretched image. Typing in “appwiz.cpl” in the Run prompt. Navigate to Dell Support Center or Dell SupportAssist. Right-click on Dell Support Center or Dell SupportAssist and choose Uninstall. Uninstalling. Wait until Windows is finished removing Dell Support Center or Dell SupportAssist. Hold Windows logo and press E to open File Explorer or Windows Explorer.Oct 4, 2020 · I have reinstalled (Windows 10) in my Dell Inspiron 15 3576 laptop and all Dell apps are gone. I have gone to install then from Windows Store but it shows "This app is not compatible with this device". I have purchased this laptop in August 2019 and have all the apps before reinstalling. How can I get the "My Dell" app? Please help 6. Clean your charging port. 1. Connect the PC to a wall socket directly. A surge protector can cause your Dell computer not to charge, even if it’s plugged in. The protector does this to guard the battery. To be sure that the issue is not caused by this simple factor, you have to power off the machine and plug it directly into a wall socket. 2.1. Press the FN key (Function key) while powering on the system. 2. Still holding the FN key, start tapping the Windows key to bypass the issue. This should bring up the login screen. If the problem is not solved with above steps, there are other three solutions for Dell boot loop fix.Fix 2: Perform a hard reset. A hard reset helps drain static electricity that may be causing the power issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery).Perform a hard reset Inspect the AC adapter, cables, and adapter (DC) port on the laptop for damages Verify that the wall outlet is working correctly Check LED indicator on AC adapter Connect a known-good AC adapter Disconnect the laptop from the docking station (if applicable) Run a diagnostic test on the system board Helpful videosFix 3: Reconnect the video cable between the monitor and the computer. A poor connection between the monitor and the computer might cause display-related issues. Reconnecting the devices can often help solve the problem. Turn off the computer and the monitor. Unplug the video cable which connects the monitor to the computer.Jun 29, 2023 · Step 1: Run the MiniTool Partition Wizard Pro Ultimate Edition to get its main interface, and then click on the Data Recovery option on the upper left corner of the window to start the operation. Step 2: In the next window, choose the target drive from the given options and click the Scan button to scan the selected drive. Power the computer off. Power the computer on. At the Dell logo screen, tap the F12 key several times until you see Preparing one time boot menu in the upper right corner of the screen. At the boot menu, select the device under UEFI BOOT that matches your media type (USB or DVD). Select your keyboard language.May 7, 2021 · In my case, when it asked to update it, it asks admin permission and when I clicked "show details" it showed that it was trying to install something called "My Dell Fusion Service". After finding this is needed for My Dell, I manually updated it from the Dell website and now My Dell works (stops trying to endlessly update). Uninstall old ... May 6, 2021 · It's this "Fusion Service" driver library that was stuck not being able to auto-update, you must download it and install separately. THEN, re-run "my dell" and it will work. NOTE: This "Fusion Service" is now showing up under my own Service Tag as of 4/15/22, but its filename is the same. It even says in its description THIS is a GENERIC ... Apr 21, 2023 · Resolve No Power, No POST, No Boot or No Video issues with your Dell Computer. How to Use Forced ePSA to Recover from POST or Boot Failure on Dell Latitude PCs. Dell Inspiron 5000 series laptop may not power on, complete POST or boot into the operating system. Browse our Battery and Power site for additional resources and information.
I have reinstalled (Windows 10) in my Dell Inspiron 15 3576 laptop and all Dell apps are gone. I have gone to install then from Windows Store but it shows "This app is not compatible with this device". I have purchased this laptop in August 2019 and have all the apps before reinstalling. How can I get the "My Dell" app? Please help. Adderall 7
Feb 21, 2021 · To uninstall the Dell Download Manager. Open the Start menu by clicking the Start button in your taskbar. Click Control Panel. Click Programs and Features. On the programs list, double-click Akamai NetSession Interface. Click Uninstall. A dialog box should appear to indicate that the uninstall process was successful. The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking "Next" to begin the restore process. Once completed, click "Finish." How to upgrade to Windows 11 from Windows 10 ...Download and install drivers for Dell WD19TB and WD19TBS docking station. Browse to Dell Drivers & Downloads page.; Click Detect laptop to auto-detect your product, or enter your computer’s Service Tag in the Enter a Service Tag or Express Service Code field, or click Browse all products to browse to your computer model.If your Dell computer does not turn on or boot into the operating system, it is recommended that you first perform a hard reset. Performing a hard reset fixes many problems and also drains residual power that may be causing the problem. Perform a hard reset. Turn off the computer.May 7, 2021 · In my case, when it asked to update it, it asks admin permission and when I clicked "show details" it showed that it was trying to install something called "My Dell Fusion Service". After finding this is needed for My Dell, I manually updated it from the Dell website and now My Dell works (stops trying to endlessly update). Uninstall old ... Nov 2, 2022 · Press and hold the Windows () key, and then press the q key. In the Search box type device manager. Select Device Manager (Control panel) in the list of programs. Click Plus (+) next to Bluetooth. Note: When there is no listing for Bluetooth, go to Step 6. Look for any listing that has a down arrow next to it. If you still experience connection issues, restart your computer. Press and release the Bluetooth® button on the mouse and receiver. Wait a minimum of 20 seconds. Press and release the Bluetooth button on the keyboard and receiver. Check Bluetooth enabled in BIOS (Tap the <F2> key at the Dell logo on start-up.Jul 8, 2021 · Before configuring your email settings, be sure that your computer is connected to your network or ISP (Internet Service Provider), and that you have all the specific information that is needed for incoming and outgoing mail servers that your ISP requires. Examples of this are: Your full email address. The type of email account: POP3, IMAP, or ... Jul 23, 2021 · Flip the laptop over. Push on the battery release button or buttons to release the battery form the computer and remove the battery. Power on the computer without the battery, allowing it to boot completely. Completely power the computer down and remove the cord once again. Reinstall the battery, plug in the power adapter and re-boot the computer. This step is crucial as Microsoft's uninstaller disables the services as well. Choose SupportAssist and uninstall, Uninstall Dell updates by running the the uninstaller again. If Support Assist doesn't show in List ignore this step. Reboot (important) Delete following folders and ignore the once which are already deleted.1. Press the FN key (Function key) while powering on the system. 2. Still holding the FN key, start tapping the Windows key to bypass the issue. This should bring up the login screen. If the problem is not solved with above steps, there are other three solutions for Dell boot loop fix.Nov 2, 2022 · Press and hold the Windows () key, and then press the q key. In the Search box type device manager. Select Device Manager (Control panel) in the list of programs. Click Plus (+) next to Bluetooth. Note: When there is no listing for Bluetooth, go to Step 6. Look for any listing that has a down arrow next to it. Meanings of Power Button States. Dell desktop computers have a power button light (LED) that is able to change its status. This is useful for reporting the general status of the computer. The LED can be green, yellow, or off. It can also blink or maintain a steady color ( Table 1 ). The computer is receiving power and providing power to all the ...Aug 4, 2023 · To perform a hard reset on a Dell computer, follow these steps. Turn off the computer. Disconnect the power cable (for desktops), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). NOTE: For Dell laptops that have a nonremovable battery, learn How to Reset Real Time Clock (RTC) to Recover Your Dell ... .
